1 hour ticket response
Speedy Mice’s team of customer service technicians is focused on giving quick answers to each of your questions. We’ll review your ticket once it has been delivered and will reply with a solution to your problem within less than sixty minutes after the support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
An Outstanding Help Desk Service
Each member of our client support staff has many years of experience in the Linux web hosting packages business and the vast majority of them have worked for us for at least 5 years. They all are prepared to respond to all your requests in the most efficient manner possible.
An Easy–to–Browse Help Center
To help you find a quick hint on how to use a certain service, we have implemented a very intuitive Help Center section in your Web Control Panel. You can search through an extensive collection of web hosting account management articles and website management articles, take a look at the F.A.Q. database or check out our step–by–step video tutorials.