Q: Why do I need to move my web site? What does web site migration include?
A: If your current web hosting provider can no longer match the necessities of your web site, or if you face continual downtime, or if you are forced to wait for hours for the customer care staff to get back to you, it may be a smart idea to switch your web hosting provider, i.e. to migrate all the files for your sites along with your databases from your present provider to your future provider. At Speedy Mice, we realize that this can often be hard and time–consuming. That is the reason why we will do all that for you for free!Our capable technical team reps will migrate your web site content from your current provider to us. Our technicians have got plenty of experience with website migration and are able to take care of anything – from an ordinary WordPress–based weblog or Joomla™ CMS–based site, to an extremely complex, custom–built web application.
Q: How long will the web site migration procedure take?
A: There are lots of variables to think about – the total number of files, the size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. Having said that, we do our very best to perform all web site migrations in a 48–hour time frame. Less sizeable web sites are migrated faster – typically in under 24 hours.
Q: Do you need anything from me before you start moving my website?
A: We don’t collect any private info. We will need, however, the login info for your current hosting account as well as the name of the web site that you wish to transfer.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will my website be unavailable during the transfer?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. After the transfer is done, we’ll ensure that everything is working correctly and that the integrity of your web content is not compromised before informing you that the migration is completed. After that, we’ll tell you how to transfer the domain over to your hosting account with us and how to update your DNS resource records.
Q: Will my current web hosting provider have to do anything?
A: Nah. Aside from your login credentials for the Control Panel, we do not need anything. We will never contact your hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: Yeah. We support all regular Linux–driven web hosting platforms. We do not support Windows–based hosting platforms, as we do not offer Windows hosting solutions ourselves.Furthermore, we do not support proprietary web site creation and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.